Peace of Mind Guarantee
Buying tires online should feel simple and confident.
That’s why we offer our Peace of Mind Guarantee - so you can feel supported after your purchase.
If something does not feel right with your tires during normal use, we’re here to help review the situation and work toward a fair solution.
Coverage Period
This guarantee applies within 30 days of delivery.
What’s Covered
If you experience concerns with your tires under normal driving conditions, including:
- Unexpected performance concerns
- Dissatisfaction after normal use
- Situations where the tires do not meet reasonable expectations
We will review your concern and work with you to find a fair and practical solution.
How We Help
Depending on the situation and the condition of the tires, we may offer:
- Exchange for another product
- Store credit
- Partial refund
- Another reasonable solution based on the situation
Conditions
This guarantee is designed for honest concerns under normal use. To keep the program fair for all customers, the following conditions apply:
- Tires must be used under normal driving conditions
- Tires must not be misused, abused, overloaded, or driven in extreme conditions
- Tires must not be excessively worn or intentionally damaged
- The tires must be available for inspection if a claim is made
- Proof of purchase is required
This guarantee is meant to provide confidence and support. It does not replace normal tire wear, damage from road hazards, or issues caused by improper installation, improper maintenance, or vehicle-related problems.
If you have any concerns, simply reach out - we’re here to help.
